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Placing
An Order
When you're done
shopping, click "Checkout" to place your order.
All of the items in your shopping bag appear in
your
order during checkout. If
you don't want to order all of the items, simply
edit your shopping bag before proceeding to
checkout.
During checkout, you will
be asked to provide:
Your username and
password, for security purposes.
Your credit card billing
address.
The address you want to
ship to.
Your preferred shipping
method.
Any promotional codes you
have received.
Your credit card type,
number and expiration date.
Changing An
Order
The "final review" page
lists your order information and gives you a
last chance to make any changes.
Your order will not be
placed and your credit card will not be charged
if you do not click "submit
order."
Confirming An
Order
When you enter your
credit card information and click "submit order"
on the final review page, we'll give
you an order confirmation
number. You will also receive an e-mail
confirming that your order has been
received within
approximately 24 to 48 hours. We will send you
another e-mail to notify you when your order
has been shipped and that
we've charged your credit
card.
Placing An Order By Phone
Or Fax-**
Yes, if you prefer not to
order online or need special delivery
arrangements, you may download an order form
and call us with
your information at 1-888-Snow (877-7669) You can
also fax your completed order form to us at
1-775-586-8205.
Placing Large Orders For
Companies Or Events
We are always happy to
accommodate special orders for your company or
family functions.
Please call our corporate
sales department at 1-888-877 Snow (7669)
for more information.
Canceling An Order
If you'd like to cancel
or change your order, please call 1-888-877 Snow
(7669) as soon as possible.
We'll do everything we
can to accommodate your request. But please bear
in mind that our order-fulfillment
and shipping systems are
designed to get orders on their way quickly and
efficiently. Therefore, we cannot change or
cancel an order once it
has entered the shipping process.
Please note: if you
cancel an item that qualified you for a
promotion, you may no longer receive the
discount or promotion.
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